Returns Policies may vary based on products and promotions. Large items delivered direct from our suppliers - up to 15 working days service - UK Mainland Addresses OnlyĮasy 30 days return, exchange unavailable. Scottish Highlands Postcodes (IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-n 44, PH49-50, ZE ) 48 Hour DispatchĬhannel Islands, including Jersey and Guernsey (Sark, Alderney and Herm are an additional 1 days delivery from Guernsey) 48 Hour Dispatch Service

Standard UK mainland addresses (excluding Scottish Highlands) 3-5 (working days) for delivery on orders £35.00 and over Standard UK mainland addresses (excluding Scottish Highlands) 3-5 (working days) for delivery on orders from £10.00-£34.99 Standard UK mainland addresses (excluding Scottish Highlands) 3-5 (working days) for delivery on orders from £0.00-£9.99 Please note: a signature is required for most deliveries so please choose an address where someone is in. Larger toys are generally only shipped within Mainland UK and expected delivery times are included within the product pages. Larger items, primarily outdoor or ride-on products are shipped directly from Hamleys partners and may take longer to arrive. Should nobody be home, our courier will either Īn email advising you of their action will be sent to you. On the day of delivery you will receive a further email notification from our courier advising you that your order is out for delivery and advising you of an estimated delivery timeframe within 2 hours. **Our 48 hour service begins when orders are dispatched from our warehouse** Your Delivery UKįor orders dispatched from our warehouse you will receive a dispatch email from us including your tracking number and a link for you to keep an eye on your delivery. We offer a 48-hour courier service for most addresses in the UK, however, the following Scottish Highlands and the Channel Islands are a 48-72 hour delivery service (IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE, Jersey and Guernsey – Sark, Alderney and Herm are an additional day delivery from Guernsey). Unfortunately we cannot deliver to BFPO addresses and some large items are shipped directly from our suppliers who ship to the UK mainland only.

We deliver to all addresses in the United Kingdom (UK) from £3.99. Valid on standard delivery UK mainland orders only, excluding large items delivered directly from our suppliers.

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